Exceptional leaders often excel as skilled storytellers, and for good reason. Once a company hits a certain level of organizational complexity, one of the most important tasks the CEO has is to craft intellectually coherent and captivating narratives about the firm, its purpose, and its performance. Failure in this task means undermining the very existence of the company; a sin…
For years, I let fear, ego, and loyalty influence my biggest decisions. It felt noble. Human, even. But looking back, I can see how much it held us back.Once I learned to pause, recognize what I was feeling and act from clarity — not emotion — everything changed. I became…
For certain businesses, summer is not just a season — it is an engine that drives success for the rest of the year. Hospitality and tourism businesses, for example, tend to make the bulk of their annual revenue between June and September due to increased travel, which leads to a…
AI, although established as a discipline in computer science for several decades, became a buzzword in 2022 with the emergence of generative AI. Notwithstanding the maturity of AI itself as a scientific discipline, large language models are profoundly immature.Entrepreneurs, especially those without technical backgrounds, are eager to utilize LLMs and…
If you're running a business in 2025, you're probably juggling more than ever with marketing, operations, customer service, finances and maybe even a rental property on the side. And while hustle culture once glamorized this all-in approach, the truth is clearer now: Doing everything yourself isn't sustainable, but rather a…
Are you a doctor? Me neither. So why do we spend so much time obsessing over business decisions like we're performing open-heart surgery? If I had to make a medical decision, I would really be in trouble. And that's why I don't. But guess what? A lot of medical decisions…
The small business landscape has never been more complex. Shifting consumer expectations, ongoing macroeconomic headwinds and evolving workforce dynamics are forcing business owners to rethink traditional strategies and embrace more adaptive ways of operating.A decade ago, the playbook looked different. Today, businesses face a swirl of uncertainty — tariff fluctuations,…
About five years ago, our startup hit its first million in revenue. I thought we had everything figured out. Our mix of tools had gotten us this far, so surely they'd carry us to the next level.Well, I couldn't be more wrong.Six months later, I learned a lesson no business…
I don't especially like being vulnerable. It's not a trait you often see in high-performing leaders, and it makes me feel like I'm letting people down and appearing weak at the same time. But this is something I'm working on at the moment — trying to change my mindset about…
Over the years, I've worked with organizations chasing aggressive growth targets, streamlining operations after billion-dollar mergers and squeezing margins across every corner of the business. But there's a conversation that's long overdue for boardrooms beyond Earth Day: Without the planet, there is no profit.For decades, companies have focused relentlessly on…
Becoming a first-time parent is one of those transformative life experiences that fundamentally reshapes your perspective. As a CEO and a new father, my world recently flipped upside down, in the best possible way. Fatherhood brings immense joy, but it also introduces a whole new set of challenges around balancing…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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