Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
In today's competitive business landscape, and particularly in the fast-paced software space, customer satisfaction is a true differentiator. After two decades of building and growing my property management software company, I've learned that the secret to exceeding our client's expectations isn't just about a powerful software platform — it's about…
In modern businesses, creating and building a great personal brand is not just an asset; it has become a survival tool. Impressive metrics might catch attention, but it's the founder's personality and reputation that ultimately win over investors, partners and customers.Why is a personal brand essential for founders?According to Nielsen's…
Let's be honest — starting a business isn't for the faint of heart. It's a game of bold moves, relentless hustle and a willingness to jump into the unknown. But that's what makes it worth it. It's not just about having a dream; it's about owning, steering and believing in…
Daniel Holzman has built restaurants, gone viral and lost millions of dollars chasing big ideas.As a chef and restaurateur with a big personality, Holzman has always been willing to take risks — and that trait has led to success and hard lessons. He co-founded The Meatball Shop, a casual eatery…
Forming a startup is a lot of hard work for an entrepreneur. You've come up with an idea, developed a business plan, secured funding and put the business plan into action with your first customers or clients. But where do you go from here? The natural next step for any…
Imagine coming home from work, turning on the TV, and watching analysts dissect everything you did wrong that day. That's life for professional athletes."People always have opinions about what we can do better," says beloved Knicks star (yes, star) Josh Hart. "They even have narratives about you and your play."But…
Going beyond the basics should be your starting point if you want to go the extra mile. Let's face it — what worked in marketing 10 years ago isn't cutting it anymore. Customer habits have changed. Technology has reshaped how businesses connect with audiences. Competitors? Don't get me started.While this…
In today's dynamic business landscape, businesses from small entrepreneurs to large multi-national enterprises are constantly seeking innovative ways to optimize efficiency, increase productivity and maintain a competitive edge. As we enter the artificial intelligence era, AI PCs are becoming essential tools that can revolutionize smaller business operations by offering advanced…
I'm the founder of a tech company, but there are a few reasons why I spend so much of my time writing articles like this one. First, I like to write, and think it's a great exercise for stretching my brain in new ways. Second, I've learned a lot in…
Despite her agricultural side hustle, movie star Zooey Deschanel is adamant that she does not have a green thumb."People assume that because I'm the co-founder of Lettuce Grow, I love to garden," she laughs. "I'm like, the whole point of Lettuce Grow is for people who don't necessarily love to…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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