Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
A few weeks ago, I got a message from a company I'd never heard of. They'd found us through ChatGPT — not through Google, not from a referral, but by literally asking an AI tool who they should work with for data consulting and Power BI reporting. And ChatGPT named…
When you run a retail business, it's easy to rack up big bills.As just one example, it can cost upward of $20,000 to have a developer build a custom ecommerce website. For many of the retailers I work with, that price tag can be daunting, or even out of reach.Financially,…
Before Barry's Downtown Prime was a destination in downtown Las Vegas, it was an idea shared among three friends.Barry Dakake, Yassine Lyoubi and Marco Cicione weren't strangers thrown together by opportunity. As the team behind Make It Happen Hospitality, they were a tight-knit trio with years of service under their…
If you've been reading headlines, you might believe global trade is in decline. From trade wars to supply chain bottlenecks and deglobalization, there's no shortage of doom and gloom predictions for entrepreneurs.But from where I stand, the reality is very different. Global markets are buzzing with opportunity — and entrepreneurs…
This July, Americans are not only celebrating independence but are also being called to reflect on what freedom truly means in today's world. This country was built by brave visionaries who dared to imagine a society rooted in liberty, justice and the pursuit of happiness.Yet as the United States approaches…
Coulter and Trent Lewis, Colorado-based brothers and co-founders, wanted to give yards across the U.S. a major update — and it led to the launch of an innovative lawn care brand in 2019: Sunday.Image Credit: Courtesy of Sunday. Trent Lewis, left, and Coulter Lewis, right. "I'm standing in the aisle…
The term "cat lady" has long carried a negative connotation."When I started, everyone had a fixed idea of what a cat person looked like," says CatCon founder Susan Michals. "Very Eleanor Abernathy from The Simpsons — a hoarder, a spinster, 60-plus."That stereotype is just one example in a long history…
For every one dollar businesses invest in public relations (PR), they earn an average of $5.50 back in media coverage. For this reason and more, major corporations consider PR indispensable.PR can make a big difference for companies and organizations of all sizes, however. As consumers' trust in traditional advertising and…
When I launched my first startup, hustle culture was the playbook. You worked nonstop, obsessed over the product and hoped customers would show up later. Everything revolved around the grind.But the next generation of founders? They're building smarter — not just harder.They're rejecting outdated startup myths, reshaping what success looks…
You spent hours drafting it, your team member proofread it, the CEO signed off on it and then you hit publish. The company update is now live on LinkedIn, your website's blog and even in the monthly newsletter. You waited, but nothing happened except maybe a couple of likes from…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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