Soliciting feedback from customers often seems like a daunting task. However, Zack Oates and his team at Ovation have cracked the code with a proven strategy that not only encourages guest feedback, but also establishes a personal connection for exceptional results.Zack Oates and the guest feedback platform Ovation have taken a radically different approach to hearing from customers, which stems…
Workplaces are experiencing alignment challenges. I've seen this across organizations, in virtually every industry and at varying levels. As businesses become more complex, the disconnect between upper and middle management increases.I've found success in enacting a "federal vs. state" approach to work policy. In this model, corporate (or federal) policies…
Saul "Canelo" Álvarez is no stranger to competition. A multi-division world champion and former undisputed super middleweight king, the Mexican boxing legend has built a career by stepping into the ring and delivering under pressure. But In boxing, you face a single opponent. Competing in the crowded world of celebrity…
I talk a lot about the so-called new normal we're all getting used to. For me, it defines this point in history as disruptions that have become as expected, such as catching a cold after your kids return to school in the fall. For businesses experiencing this undue and constant…
When I launched my first business in 2003, I admittedly wasn't thinking about hiring. I was so focused on making my LSAT prep courses available that I neglected to consider the best way to grow my reach: by enlisting help. Doing everything myself had a major impact on my ability…
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While seasons of high demand bring excitement to small business owners, they often create additional stress that prevents them from providing the best customer experience possible. Regardless of your situation, here are five ways to sustain your business and yourself in the midst of chaos and keep the customer experience…
Leadership is no longer just about overseeing tasks or meeting short-term goals — it's about creating a lasting imprint on your organization. According to Deloitte's 2024 Global Human Capital Trends report, only 3% of leaders believe their organizations are fully capturing the value of their workforce, despite recognizing the need…
What if the next wave of entrepreneurs didn't come from Silicon Valley — but from places you've never heard of?AI is tearing down the barriers that once limited innovation, creating a world where anyone, anywhere, can be the next big entrepreneur. I've seen it happening already — in cities, villages,…
The company you founded is turning a healthy profit and has become a market leader, so you've decided to sell it and are expecting a respectable return. You could wait and keep growing it so it fetches a better price, but you need capital and a management team with the…
Hi there! I'm Dima, the founder of PitchBob — an AI co-pilot for entrepreneurs. We started as an AI pitch deck and startup business pan generator before moving to a full-cycle co-pilot.One key insight I've gained from analyzing the journeys of both successful and unsuccessful founders is that our psycho-emotional…
In a declining economy, startups face an uphill battle when it comes to securing funding.…
With all of the recent news about artificial intelligence (AI), it got me thinking about…
A while back, I took a couple of my grandchildren on a tour of the…
Startups face numerous challenges on their journey to success, and failing to overcome any one…
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